Frequently Asked Questions (FAQ)
1. How can I place an order?
To purchase a product on our website, visit the product page, select your preferred size or color, and click Add to Cart. Then, proceed to checkout by clicking the Checkout button and complete the payment process.
2. What payment methods do you accept?
You can shop securely with us. We accept the following payment methods:
- Credit cards (Visa, MasterCard, American Express)
- PayPal
- Debit cards
3. How much is the shipping fee?
The shipping cost depends on your location and the weight of your order. The shipping fee will be automatically calculated during checkout.
4. When will my order be shipped?
Your order will be processed and shipped within 1-7 business days after confirmation. Delivery times may vary based on your location.
5. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment.
6. Can I return a product?
Yes, if you are not satisfied with your purchase, you can return it within 14 days of receiving the product. To request a return, please contact us at prettypery0@hotmail.com. For more information on returns and refunds, please refer to our Return & Refund Policy.
7. Do your products come with a warranty?
Yes, our products come with a 1 month warranty. If you encounter any issues with the product, please contact us within the warranty period.
8. I received the wrong item, what should I do?
If you received the wrong item in your order, please contact us immediately at prettypery0@hotmail.com. We will arrange for you to return the incorrect item and send you the correct product as soon as possible.
9. Do you ship internationally?
Yes, we ship to many countries worldwide. However, please be aware that customs duties or additional fees may apply in some countries. Please take this into account when placing international orders.
10. How can I stay updated on discounts and promotions?
You can stay informed about our latest discounts, promotions, and product updates by subscribing to our email newsletter. You can also follow our social media accounts to catch special offers.